Masterplug is a leading manufacturer of portable power solutions, including extension leads, cable reels, surge protection, and electric vehicle charging equipment.
Masterplug is a renowned brand specializing in portable power distribution and electrical accessories, part of the Luceco PLC group. With a reputation for quality and reliability, Masterplug offers a comprehensive range of products designed for domestic, DIY, and professional use. Their catalog includes indoor and outdoor power solutions such as extension leads, heavy-duty cable reels, USB charging adapters, and programmable timers.
In recent years, Masterplug has established a strong presence in the electric vehicle (EV) market, providing Mode 2 and Mode 3 EV charging cables and wall-mounted charging units. Their products are engineered to meet strict safety standards, often featuring robust thermal cut-outs, surge protection, and high IP ratings for weather resistance.
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To reset a Masterplug EV charger, unplug the charging cable from the vehicle and the wall socket. Keep it unplugged for at least 30 seconds before repeating the connection process.
A red indicator usually signals a fault. Count the number of flashes to diagnose the specific issue (e.g., leakage, over-current, or ground fault) as detailed in the user manual.
If your cable reel stops working, the safety thermal cut-out may have tripped due to overloading or overheating. Allow the reel to cool down for a few minutes, then press the red reset button located on the drum.
Only Masterplug products specifically rated for outdoor use (typically IP54 or IP66) should be used outside. Ensure covers are closed to maintain weatherproofing.