Razor Manuals & User Guides

Razor USA LLC, widely known simply as Razor, is the American company behind the iconic Razor kick scooter that launched a global phenomenon in 2000. Based in Cerritos, California, Razor designs and manufactures a wide variety of wheeled goods for outdoor recreation and lifestyle transportation.

Their extensive product lineup includes the classic kick scooters, the E-Series electric scooters, dirt bikes (such as the Dirt Quad and MX series), electric skateboards, hoverboards, and the drifting Crazy Cart. Razor focuses on providing fun, high-quality, and innovative ride-on experiences for riders of all ages.

• How long should I charge my Razor electric product battery?

  For most Razor electric scooters and ride-ons, it is recommended to charge the battery for 12 hours before the initial use and after each ride to maintain battery health.

• How do I contact Razor customer support?

  You can contact Razor support toll-free at 866-467-2967, Monday through Friday, 8:00 am to 5:00 pm Pacific Time.

• Where can I find the product ID on my Razor product?

  The massive 19-character Product I.D. code is typically located on a sticker on the product frame, near the battery charger port, or on the original box.

• Can I ride my Razor electric scooter in the rain?

  No, Razor recommends avoiding wet, slick, or muddy conditions as water can damage the electrical components and impair traction, increasing the risk of accidents.