ZAFRO Manuals & User Guides

ZAFRO is a consumer appliance brand specializing in home climate control and kitchen convenience products. The brand offers a variety of portable solutions designed to improve living environments, including high-efficiency portable air conditioners, powerful dehumidifiers, and compact countertop ice makers.

ZAFRO also produces electric fireplaces that combine heating utility with aesthetic appeal. Primarily distributed through major online marketplaces, ZAFRO aims to provide affordable and user-friendly appliances for modern homes.

• How do I contact ZAFRO customer support?

  Customer support can be reached by phone at 213-446-7172 or 661-435-8826 (8:30 am - 5:30 pm PST). For purchases made on platforms like Amazon, support is also available via the seller messaging system.

• Why is the 'Add Water' light on my ZAFRO ice maker?

  This indicates the water reservoir is empty. Fill the tank with fresh potable water and press the power button to restart the cycle.

• How do I drain my ZAFRO portable air conditioner?

  You can use the manual drain outlet at the bottom of the unit or connect a drain hose for continuous drainage. Ensure the unit is on a level surface before draining.

• What does the 'Ice Full' indicator mean?

  The ice basket has reached maximum capacity. Remove the ice cubes from the basket to allow the machine to resume production automatically.